Service Operations


The right communication strategy is key to increasing customer visits and ensuring a long-lasting relationship outside of the warranty period. Auto Point utilizes the most advanced technology to identify each individual customer messaging preferences and needs, yielding the highest level of return visits from your customers. We utilize all channels of communication including unique methods like video emails, personal web pages, social media integration and a mobile app.

From a stand-alone lifecycle communication strategy, to a factory program integrated communication strategy, to a single point of contact; Auto Point will work with you to build the right program based on your business needs, goals and budget.

We’ve worked with some of the top dealers in the nation to help them increase customer retention. Our online appointment reminder is just one of our many solutions that can increase customer response and profits.